Can I make changes to my order once placed?Updated 2 hours ago

We totally get it — sometimes you need to tweak an order after you've hit "place order." Here's what we can (and can't) do once your order is in.

Change shipping address: Reach out right away and we'll do our best to get it updated before your order ships. We can't guarantee it once things are already processing, but we'll always try.

Add an item to an order: Once your order's placed, we're not able to add more items to it. You can place a separate order for the additional item(s), or ask us to cancel your current order so you can place one new order with everything included.

Remove an item from an order: We'll do what we can! Contact us as soon as possible and we'll try to remove the item before your order ships — it's not guaranteed, so quick action helps.

Change the size, color, or swap an item: We're unable to modify or swap an item once your order is placed. You can leave the order as-is, or request a cancellation to reorder with the changes you'd like.

Cancel an order: Cancellations can be requested but, like the above, can't be guaranteed — it depends on where your order is in the process. Reach out quickly and we'll do everything we can on our end.

Need help? Contact our support team with your order number and the change you are requesting and we'll take it from there.