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When you've finished shopping our store and you're ready to check out, go to your shopping cart and click 'continue to checkout.' If you already have a Hero Company account, sign in to enjoy faster checkout. If you don’t have an account, you can crea
Products will remain in your cart until they are purchased or removed. It’s easy to manage your items by clicking the shopping cart icon at the top of any Hero Company page. The cart page is a great place to review your order before you checkout. Ple
We accept a variety of payment methods to make your shopping experience as smooth as possible:. Credit, Debit, and Gift Cards. We accept all major cards bearing the following logos:. Express Checkout Options. For faster checkout, you can also use:
At The Hero Company, we’re honored to serve our customers with fast and reliable shipping while continuing our mission to support veterans through every purchase. Below, you’ll find key details regarding our shipping policy, including how long it tak
We strive to process orders quickly to ensure timely delivery. As a result, we cannot guarantee that an order can be canceled once it has been placed. However, we will do our best to catch the order before it ships. Steps to Request an Order Cancella
To thank our military and first responders for their service, we've partnered with GovX to offer a discount on our store. Excludes gift cards and donations. This offer is eligible for:. How it works:
Here are a few tips for confirming your order / verifying your purchase:
Absolutely! Orders placed on TheHeroCompany.co can be shipped to a military address. Each shipment to an APO/FPO/DPO needs the recipient's/service member’s full name, unit, and the APO/FPO/DPO address with the ZIP+4 or five-digit ZIP Code. Here are p
The Hero Company does offer PayPal as a payment method. If for any reason you do not see PayPal readily available at Checkout, here's what you'll need to do:.
Here are a few tips for confirming your order / verifying your purchase:
If the coupon you've attempted to use isn't working, this article will help explain possible reasons why. Common coupon code error messages:. Coupon "_____" does not exist - if this comes up, double check the spelling of the code and try again. If th
We understand that mistakes happen! If you need to update the shipping address on your order, please contact us as soon as possible after placing your order. There is a limited window of time before the order ships when we may still be able to assist
We understand how frustrating it can be when your tracking information shows that your package was delivered, but you can’t find it. Most packages arrive as expected when the tracking indicates delivery, but occasionally, packages can be mistakenly m
Every merchant is different. If you place an order with iHeartDogs.com, your credit card or PayPal account is charged at the time the order is placed. In adherence to the Federal Trade Commission and the Mail, Internet, or Telephone Order Merchandis
To apply a promo or discount code:. • Proceed to checkout and enter your code in the ['Discount Code'] field. • Click ['Apply'] to see your new total before finalizing your order. • Only one code can be used per order. If you’re having trouble enteri
If you have an hero credit (store credit), coupon / promo code or e-gift certificate that you would like to redeem on your order, enter the code at the Checkout page prior to completing your purchase.