Cancellation PolicyUpdated a month ago

We strive to process orders quickly to ensure timely delivery. As a result, we cannot guarantee that an order can be canceled once it has been placed. However, we will do our best to catch the order before it ships.

Steps to Request an Order Cancellation

1. Contact Customer Service Immediately:

   • Contact us here. Include your order details and reason for cancellation.
2. Await Confirmation:
   • Our customer service team will attempt to catch your order before it ships.
   • You will receive an email confirmation regarding the status of your cancellation request.

Important Notes

• Timely Requests: The sooner you contact us, the higher the chance we can cancel your order before it ships.
• Processing Time: If the order has already been processed for shipping, we won't be able to cancel it.
• Alternative Options: If your order cannot be canceled, you may initiate a return. Please refer to our Returns and Exchanges Policy for more information.