General Product Questions

Bracelets

Need a hand? We’ve got your six.
Whether you have a question or need support, our team is here to help. Reach out anytime—we’ll get back to you as soon as possible.

Go Back to Store

The Hero Company

Product Questions

About Us

How can I get a service dog?

Make a direct donation to The Hero Company

Our Cause

Placing an Order

Shopping Cart

Accepted Payment Types

Fulfillment & Shipping Policy

Cancellation Policy

Military & First Responder Appreciation Discount

I placed an order and didn't receive a confirmation/receipt. What do I do?

Do you ship to military addresses?

How to select PayPal at Checkout

My coupon code isn't working

Can I Change the Shipping Address on My Order?

My tracking information says my order was delivered, but I didn't receive it. What do I do?

Why was my credit card charged before my order shipped?

How do I apply promo/discount codes?

Where do I enter my coupon, gift card or store credit code?

Ordering & Delivery

Account Management Guide

Account Management

Can I personalize or request a custom jewelry design from The Hero Company?

Jewelry cleaning and care instructions

Are your bracelets water proof / water resistant?

Where are your products made?

Wholesale

What is Magnetic Therapy?

Are Hero Company products for veterans only?

Checking Product Availability or Stock Status

How to Choose the Right Size Bracelet

How to Wear and Adjust Your Paladin M109A7 Howitzer Bracelet

How to Wear and Adjust Your Body Armor Titanium Magnetic Bracelet

How to Wear and Adjust Your Iron Man Armor Bracelet

How to Wear and Adjust Your Sherman Tank Bracelet

How to Wear and Adjust Your 'For The Fallen' Arlington Bracelet

How to Wear and Adjust Your Abrams Thunderbolt Tank Magnetic Bracelet

How to Wear and Adjust Your Giant Slayer King of Kings Courage Bracelet

How to Wear and Adjust Your Lord's Prayer Bracelet

How to Wear and Adjust Your "These Colors Don't Run" Bracelet

How to Wear and Adjust Your Vitalis Copper Magnetic Bracelet

How to Wear and Adjust Your We The People Magnetic Bracelet

How to Wear and Adjust Your Never Surrender Patriot Bracelet

How to Wear and Adjust Your Power of the Lord’s Prayer Magnetic Copper Bracelet

How to Wear and Adjust Your Bowie Frontiersman Bracelet

How to Wear and Adjust Your Templar Cross Copper Bracelet

Metal Link Style

How to Wear and Adjust Your Carpe Diem Seize The Day Bracelet

How to Wear and Adjust Your Never Surrender 1776 Cuban Link Bracelet

How to Wear and Adjust Your Masters Of The Air - Wings Of Valor Bracelet

How to Wear and Adjust Your No Quarter – None Given, None Taken Bracelet

How to Wear Your Ronin Samurai Bracelet

How to Wear & Size Your Vindicta Vengeance Bracelet

How to Wear and Adjust Your Knights Templar Never Retreat Never Surrender Bracelet

How to Wear and Adjust Your Knight's Creed BELIEVE Credo Bracelet

How To Wear Your Black Mamba Bracelet

How To Wear Your Mamba Venom Ready To Strike Bracelet

How to Wear and Adjust Your In God We Trust Bracelet

How to Wear and Adjust Your Veni Vidi Vici Bracelet

How to Wear and Adjust Your Saint Michael Defend Us Bracelet

How to Wear and Adjust Your Overcome Evil Compass Bracelet

How to Wear and Adjust Your Guardian's Oath Cross Bracelet

How to Wear and Adjust Your PAX CROSS Bracelet

How to Wear and Adjust your Knights Templar Fidelis Bracelet

How to Wear and Adjust Your Saint Michael Protect Us Bracelet

How to Wear and Adjust Your Armor Of God Duel Chain Bracelet

Metal Chain Style

How to Wear and Adjust Your Viking Honor Bracelet

How to Wear and Adjust Your Valhalla Warrior Morse Code Bracelet

How to Wear and Adjust Your Don't Tread On Me Leather Bracelet

How to Wear and Adjust Your FIDES Cross Leather & Magnetic Hematite Titanium Bead Bracelet

How to Wear and Adjust Your Dogs & Freedom Leather Bracelet

How to Wear and Adjust Your Spartan Phalanx Leather Bracelet

How to Wear and Adjust Your Knights Valor Leather Morse Code Bracelet

Leather Style

How to Wear and Adjust Your 00 Buck Bracelet

How to Wear and Adjust Your 00 Buck Magnum Magnetic Bracelet

How to Wear and Adjust Your Tiger's Eye Battle Beaded Bracelet

Beaded Style

How to Wear and Adjust Your Paracord Bracelet

Paracord Style

How to Wear and Adjust Your Conquer Death John 3:16 Bracelet

Cuff Style

Hero VIP Membership Perks

How to cancel your Hero VIP Club Membership

How to join the Hero VIP Club

How to update payment for your Hero VIP Club Membership

Hero VIP Club

90-Day Returns, Exchanges & Replacements Policy

Refund Processing Times

Replacement Parts Policy

Returns & Replacements