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General Product Questions

Do you offer custom jewelry?

At this time, we do not offer custom jewelry.

Jewelry cleaning and care instructions

For our jewelry items, the cleaning and care instructions are below.

Are your bracelets water proof / water resistant?

Our bracelets are designed to withstand moderate exposure to water. Each bracelet has its own tolerance due to material, skin type, and environment. Showering and moderate water is ok for most. We have a 90 day replacement policy for any quality issu

Where are your products made?

Our jewelry and accessories are designed in the USA and made overseas. Since the launch of our product line, we have been able to use our products as a vehicle to raise awareness and to fund service dogs for veterans in need - at ZERO out-of-pocket c

Wholesale

Thank you for your interest in our products! To learn more about our wholesale offerings, visit the link here.

What is Magnetic Therapy?

What is magnetic therapy?. Magnetic therapy is an alternative medical practice that uses static (i.e. unmoving) magnets to alleviate pain and other health concerns. Benefits of Magnetic Therapy. Magnetic therapy is believed to:. Safety Information. A

Are Hero Company products for veterans only?

No! Whether you are a veteran, an active duty service member, a first responder and/or simply a person who supports men and women of service, our products are for you!

Checking Product Availability or Stock Status

To verify a product's availability, check the product page and you will see one of the following indicators: