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Returns & Replacements
90-Day Returns, Exchanges & Replacements Policy
At The Hero Company, we stand by our mission to support veterans and those who have served. We also stand by our products. If you're not completely satisfied with your purchase, we’ve got your six. Our 90-day return, exchange, and replacement policy
Refund Processing Times
The time it takes for a refund to process depends on the policies of both the payment method used and your card issuer. Here are general guidelines:. PayPal refunds:. The time it takes to receive your money varies by payment method:. For specific pro
Replacement Parts Policy
Replacement parts are limited and are only available for select items in our collection. If you need a replacement part, contact us directly for assistance. Be sure to include details such as your order number, the product name and the specific part